Veterinarians
Dr. Elizabeth (Liza) Jones, DVM
Dr. Liza Jones has practiced veterinary medicine at Bollinger County Veterinary Service since 2003. Dr. Jones is a native of Catron Missouri and completed a Bachelor of Science in Animal Science at the University of Missouri-Columbia in 1998 and a Doctor of Veterinary Medicine also at the University of Missouri-Columbia in 2003. She started as an associate doctor at Bollinger County Veterinary Service working with Dr. Ben Ellis Jr. until she purchased the practice in January 2007. Dr. Jones lives near Marble Hill with her husband, Bryan, two children, Eve and Gabe, and many pets.
Dr. Jones decided to become a veterinarian at the age of six. She made this decision based on the love she felt for her pets and all animals and the desire to make them better when they were injured or sick. She never wavered on this decision and volunteered and worked in veterinary practices from the age of thirteen until she completed veterinary school.
Dr. Elizabeth Kistner, DVM
Dr. Elizabeth Banderman Kistner joined the BCVS team in 2019. She is a graduate of Drury University with degrees in music and biology. She completed her Doctorate of Veterinary Medicine at the University of Missouri-Columbia. She is a member of the American Veterinary Medical Association, the Missouri Veterinary Medical Association, and the Missouri Veterinary Medical Association Academy. Dr. Kistner is married with two children and has had multiple dogs and cats of various breeds.
Office Manager
Bryan
Bryan graduated with a Bachelor of Business Administration from Columbia College and has been serving as Office Manager at Bollinger County Veterinary Service since 2019. He is also co-owner of BCVS with his wife Dr. Liza Jones. Outside of work, he enjoys playing golf, shooting pool, and spending time fishing-especially land-based shark fishing.
Technicians
Crystal
Crystal began employment here in 2006. She has her CDA in Child Development and is a Massage Therapist, graduating from Metro Business College. She grew up in Poplar Bluff and currently lives in Marble Hill with her husband Stephen, and two children, Jared and Cadence. She loves spending time with her family and her pets. Crystal is our "pet whisperer". She has a calming effect on even the most difficult patient.
Abby
Abby joined our team in January of 2024. She is a Jackson native and graduated from Jackson Senior High in 2021. In her downtime Abby likes to relax at the lake and spend time with her dogs and her boyfriend. She has always worked with animals and has a big heart for them. At home she has a variety of pets; ranging from farm animals to dogs, and even a rabbit.
Karen
Karen started working in the veterinary medicine world in June of 2000 as a laboratory technician in Tennessee. She took a small break and then jumped back in in 2018 because she missed seeing various pets every day. In 2024 Karen moved to Marble Hill and began working here. Karen loves getting to work with all of the pets and their owners. In her free time, you can find her spending time outdoors with her husband, relaxing with her 12-year-old King Charles Spaniel, and chasing around her grandkids!
Reception
Morgan, Lead Receptionist
Morgan joined our team in January of 2025. She is a Marble Hill native and completed high school in 2012 at Woodland R-IV. In 2013 she met her husband, Will, and they were married in 2016. Morgan’s interests include reading, attending church, shopping, spending time with family, and playing pickleball. You can always find her at the front desk ready to give your pet a cuddle or a treat. She loves all animals, but has a soft spot for pocket pets since she has two guinea pigs of her own!
Technician Assistants
Nevaeh
Nevaeh began working here in August of 2023, and completed her homeschool education in May of 2025. She is a Marble Hill native and is the eldest of four children. Outside of the clinic she likes barrel racing and spending time with her horses, dog, rats, and her friends and family. She has a heart for lending a helping hand to people and animals, big and small.
Maci
Maci joined our team in April of 2023. She is a 2025 Woodland R-IV High School graduate and is currently attending Jefferson College where she is pursuing a degree in Veterinary Technology. Maci's goal is to become a Registered Veterinary Technician and work in a small animal clinic. Her lifelong love of animals inspires her to help pets feel their best every day. Outside of the clinic, Maci enjoys spending time with her family and her dog. As well as fishing and kayaking with her boyfriend, Jon.
Presley
Presley began working here in June of 2025. She is a 2024 graduate of Woodland R-IV High School and is currently attending Southeast Missouri State University to obtain a degree in Biomedical Science. With her degree she plans to become an orthodontist. She likes getting to spend time with animals every day here, especially dogs; her favorite animal. When not working or going to school Presley likes reading, kayaking, and spending time with her friends and family.
Maddy
Maddy began working here in May of 2025. She is a junior at Woodland R-IV High School and is a Marble Hill native. Outside of the clinic she likes to hunt, fish, and spend time with her family and her two dogs. She has always loved animals of all kinds!
Clinic Cat
Nugget
Nugget is the resident clinic cat, where he has appointed himself both supervisor and occasional troublemaker. Deaf since birth, he navigates the clinic with fearless confidence, blissfully unaware of raised voices or warning calls—and often the rules. He can usually be found lounging on paperwork, sneaking into treatment areas, or crawling into cabinets with expert precision.
Though Nugget is a bit of a menace, his charm is impossible to ignore. He greets staff and clients alike with slow blinks, head bumps, and an air of ownership over the entire building. Between his mischievous antics and affectionate moments, Nugget has become an unofficial mascot of the clinic—proving that even the loudest personality can belong to a cat who lives in complete silence.